Pillar 04 · Package companion

The system is running. Now the team is ready to use it.

Velionexa packages build the system: your Google profile, WhatsApp flow, guest guide, dashboard. Academy makes sure your team uses it properly every day, through in-house workshops and consulting sessions built from your team's real work, not theory.

See sessions per package Talk about your team
  • ✓ In-house in Bali or online
  • ✓ Built from your team's real work
  • ✓ Indonesian & English
  • Not a formal course or certification

Why Academy

Even the best system stops working if the team isn't used to it.

Every package already includes a handover and a short guide. Academy adds what a document can't: hands-on practice with your team, using cases from your own business.

  • Reviews answered late

    because nobody is sure who replies, or in what tone.

  • The dashboard opened once

    then forgotten, because the numbers never became decisions.

  • New staff don't know the SOP

    so inquiry follow-ups and upsells depend on one person.

A companion to every package

One team session for every system we set up.

Take it together with the package, or a few weeks after the system goes live, once the team has real questions.

Complements

GBP Booster

For owners & front office

  • ✓Replying to reviews in a tone consistent with the brand
  • ✓Updating photos, opening hours, and services yourself
  • ✓Reading the one-page monthly report

Complements

WhatsApp Inquiry Tracker

For the reservations team

  • ✓An SOP for the first reply and the 24-hour follow-up
  • ✓Reading the response-time and guest-source dashboard
  • ✓Logging inquiries that arrive outside the tracked links

Complements

Digital Guest Guide

For front desk & housekeeping

  • ✓Updating the guest guide content yourself
  • ✓Offering paid services naturally, without pushing
  • ✓Inviting guests to leave a review at the end of their stay

Complements

Restaurant & Cafe Growth Kit

For cashiers, waiters & managers

  • ✓Changing dishes and prices on the QR menu
  • ✓Managing reservations and event requests
  • ✓Sending member broadcasts that don't feel like spam

Complements

Villa Growth System

For owners & managers, plus a team session per module

✓Reading the one-page KPI dashboard

✓Setting monthly priorities from data, not gut feeling

✓Team sessions for GBP, the inquiry tracker, and reviews

✓Clear roles: who replies, who reports

Academy programs

Available on their own, with or without a package.

Featured program

AI Workshop for Business Teams

Your team knows AI exists, but not how to use it for replying to guests, creating content, and writing daily SOPs. This session turns it into a working habit.

Format
1 session · 3 hours · in-house
Participants
Up to 12 people
  • ✓Hands-on practice with the team's real work
  • ✓10 ready-to-use prompts for each role
  • ✓1 recommendation for the automation worth building first
Schedule a workshop

Executive Briefing

A short session for owners and directors: deciding this year's digital priorities and what to put on hold.

Team Enablement

A few weeks of support after a new system goes live, until the team uses it without reminders.

Learning Kit & Templates

Reusable SOPs, prompts, checklists, and content briefs, including for new staff.

Each program is priced in a written quote, based on the number of participants, location, and scope.

How it works

  1. 01

    Talk about the team

    Who joins, what their roles are, and where things get stuck most often.

  2. 02

    Material built from your business

    The examples, reviews, and inquiries come from your team's real work.

  3. 03

    In-house or online

    Face to face in Bali, or online for teams outside Bali.

  4. 04

    A kit to reuse

    Guides and templates stay with the team, including for staff who join later.

Frequently asked questions

Is there a certificate?+

No. Academy is part of Velionexa's consulting services, not a formal course or certification. The focus is the team's working habits, not exams.

Do I need to buy a package first?+

No. Package team sessions are most useful once a system is in place, but the AI Workshop, Executive Briefing, and Learning Kit can be taken on their own.

Don't packages already include a guide?+

Yes. Every package includes a handover and a short guide. Academy adds hands-on practice with the team, which helps when several people use the system or staff change often.

Can it be online for teams outside Bali?+

Yes. Face-to-face sessions are available in Bali, and online sessions for teams elsewhere, in Indonesian or English.

Set up the system, prepare the team.

Tell us who's on your team and which systems they use. We'll suggest the session that makes the most sense, with a written quote.

Ask about Academy See packages